Contact Us  /  916.922.7177

10 Things to Know

You've got questions, We've Got Answers.

10 Things to Know


1. How is a Skilled Nursing Facility different from a Nursing Home?
Skilled Nursing Facilities help you get better, function more independently, and/or learn to take care of your health needs. Skilled care is health care given when you need skilled nursing or rehabilitation as treatment. It usually involves physical, speech, or cognitive therapy. In a Skilled Nursing Facility, patients are rehabilitated with the intent of helping them become independent again in order for them to go back home healthy. In contrast, Nursing Homes provide care for longer term — potentially the rest of a patient's life. 

For our residents with Alzheimer's, we know the importance of maintaining activity, walking, and experiencing music and art. We make sure to incorporate this in the rehabilitation/therapy program.

2. How can I pay for care? Do you take insurance/Medicare/Medicaid?
We take most commercial insurances. Check with your insurance to confirm coverage and requirements. 

Medicare and Medicaid are accepted. With Medicaid, there are specific requirements. Call your State Medical Assistance (Medicaid) Office for more information or go to www.medicaid.gov. 

With Medicare, the average covered stay is 20 days, but you can get up to 100 days of coverage in a benefit period. Once you use those 100 days, your current benefit period must end before you can renew your skilled nursing care benefits. Medicare will only cover skilled care when you meet certain conditions. If you qualify for both Medicare and Medicaid, most health care costs are covered. Click here to learn more about Medicare and Medicaid requirements for care coverage.

3. What should I look for in a Skilled Nursing Facility?
It often happens that when a loved one is hospitalized after a fall, a stroke, or a surgery, a decision is thrust upon the family to quickly find a skilled nursing facility to accommodate the rehabilitation process. 

It's important to look for the following:

  • Highly qualified and credentialed staff
  • Staff is friendly, polite, and eager to help
  • There is a full-time Registered Nurse (RN) in the center at all times
  • Facility is Medicare/Medicaid-certified
  • Facility appears clean and well kept
  • Room temperature is comfortable
  • Good lighting and views to the outdoors
  • Facility has outdoor areas for resident use and staff help residents go outside
  • Residents may have personal belongings and/or furniture in their rooms
  • Each resident has a window in his or her bedroom
  • There are quiet areas where residents can visit with friends and family
  • Residents have a choice of food items at each meal
  • Residents, including those who are unable to leave their rooms, may choose to take part in a variety of activities

If you choose our care center, know that our goal is to make sure residents are safe, impeccably cared for, comfortable, and well accommodated during — and even after — their stay with us. It’s our goal to make the transition easy for our new resident, as well as keeping the family apprised of the progress they make while in our care.

4. What kinds of activities are available?
Residents are encouraged to participate in onsite activities, which include memory care, live entertainment, games, church services, cooking classes, and much more. We plan numerous daily activities, which are clearly posted. 

5. How is the food?
Not only are our meals prepared to each resident's preferences, based on interviews to discern likes and dislikes, we also have Registered Dietitians on staff to evaluate each resident's dietary needs. We do this the day the resident arrives to make sure we are meeting all nutritional requirements and catering to their tastes. 

We provide 3 nutritionally balanced meals every day, plus snacks. If a resident requires a special diet, that is always a top priority to provide each resident with a specific meal made just to order, whether that be low sodium, low fluid, pureed,or any other modification.  Assistance is available for residents who need help with eating.

6. Do family members have a say in decision making?
Yes! We’re flexible when it comes to meeting your needs, and we carefully craft a Care Plan for each resident's successful rehabilitation and care. 

If a resident is unable to speak for him or herself, family members are encouraged to be involved, and our Social Services Director will make sure that all voices are heard. 

After a resident checks in, a Care Plan Meeting is scheduled within 72-hours. This meeting involves the resident, family members, our Dietary Supervisor, Activities Director, and our Social Services Director, who acts as our resident advocate.

7. When can family and friends visit? 
Visitation is not limited. Families always have access to their loved ones, 24/7. If you ever have a question or concern, there is a resident advocate (our Social Services Director) on staff full time. However we do ask, for resident's privacy, that visitors do not stay overnight. 

8. Can residents bring their own furnishings? What may they bring?
We try to accommodate the personal items of our residents in every way we can. When you’re touring our facility, we’ll show you the type of room and what furniture and electronics the room can accommodate. We’ll make every effort to ensure you can bring meaningful decorations and items. We want you to feel at home during your stay.

9. What happens once the resident's rehabilitation is complete?
Once rehab is complete, the discharge plan will be initiated. In most cases, the resident returns home. Others receive weekly in-home visits from a physical therapist for ongoing treatment. Others may need more long-term care in an assisted living facility. 

10. What is memory care?
In memory care, memory-impaired residents have access to 24-hour support and programs that ensure their safety and quality of life. Compassionate care starts with our team, who are extensively trained to help manage the unique needs of residents living with memory loss and cognitive decline.